E-Learning Case Study

Swiss Watch eLearning

A modern desktop computer with a large monitor, keyboard, and mouse on a white surface.
The Learning Lab is the leading LMS for watch retail training, combining luxury design, interactivity, and product storytelling to help teams master craftsmanship and elevate the client experience.

40’000+

users

World wide

user base

750+ million

revenue

About this case study:

This client is very influential in the swiss watch market, due to confidentiality we cannot reveal the brand or the group

We supported this brand on their mission to upgrade and rebrand their learning academy, and to ensure a modern and mobile friendly experience for their retail training.

Through this innovative platform, the brand nurtures a profound understanding of watchmaking art and science, ensuring that each member of the community, from sales representatives to end consumers, is equipped with the knowledge and skills to appreciate and convey the intricacies of their timepieces.

A man and woman holding hands outdoors near a pond or lake with trees in the background, the woman looks back at the camera.
Smartphone displaying an advertisement for luxury watches with a picture of a black and gold watch, a "Start Quiz" button, and a headline "Best Time". elearning online retail training, mobile first

The Scope

A quick glance at our services for this client

  • LMS Provider

  • LMS branding of homepage, dashboard page and subpages

  • Feature development (custom to the brand)

  • Interfacing with their POS database

  • Content Design & production, including videos

  • Launch promotion through videos and newsletters

Our Approach

We adapted the dashboard for this client

to ensure their markets could track their performance effectively.

Open laptop showing a dashboard with user statistics and a line graph, labeled 'Good afternoon, Jane Smith'.
Close-up of a person's wrist wearing a silver watch with a blue and green dial, dressed in a navy suit with a white shirt, sitting next to a black leather bag, on a stone pavement background.
Close-up of a man wearing a gray suit, white shirt, and a wristwatch, standing in a dimly lit room.
Computer screen displaying a luxury watch LMS with images of men wearing watches, a close-up of a watch face, and a watch on a woman's wrist.

We also optimised the events section

LMS screen displaying an online elearning platform

to ensure that their offline events such as training days and seminars were well represented on the platform in a more convenient location.

Our Mission

We successfully developed and delivered a custom-learning concept, grounded in the power of Storytelling.

The Swiss Watch Brand Academy offers a unique, branded learning experience that transforms traditional education into an engaging journey through multimedia-rich activities.

By blending captivating video content with interactive learning modules, the Academy immerses learners in the world of this brand, allowing them to explore the nuances of horology in a dynamic and compelling way. This innovative approach not only enhances the learning experience but also deeply embeds the values and heritage of the Tissot brand in each lesson.

Through this blend of visual storytelling and interactive engagement, the Swiss Watch Brand Academy ensures that every participant gains a thorough understanding of watchmaking, while enjoying a personalised and immersive educational journey.

Solution

How did we do it?

Gear with a light bulb inside, symbolizing innovation or ideas.

Analysis

Features report and workflow, Wireframing, External Brand calibration, Content Plan

Line drawing of a 3D cube inside a box with a base

Development

Platform set up
Implementation of the selected features

A diamond ring with a large central gemstone and smaller stones around it.

Courses creation

Videos
E-learning courses

Our client

A Large Watch Brand Academy: Crafting Experts, Personalising Time.

“Tailoring Excellence: Shaping Learning Around You.”

The Client

For a large Watch Brand Swiss Training Academy embarks on a visionary mission to mold aficionados and professionals into masters of horology, with the overarching goal of personalising the essence of time.

Through this innovative platform, This brand places a strong emphasis on nurturing a profound understanding of watchmaking's art and science, ensuring that each member of the community, from sales representatives to end consumers, is equipped with the knowledge and skills to appreciate and convey the intricacies of their timepieces.

The academy's curriculum is designed to offer a deep dive into the heritage, precision, and innovation that this Swiss watch brand stands for, enabling learners to deliver an unparalleled customer experience that is as precise and personal as the watches themselves. "This Swiss Watch Brand Academy: Crafting Experts, Personalizing Time." signifies a commitment to excellence, ensuring that every second counts in the journey towards mastery and beyond.