Retail Learning Insights

Fashion, Retail, Wholesale, Luxury, Watches, Sportswear

Pascal Willoughby-Petit Pascal Willoughby-Petit

Peer-to-Peer Learning in Retail

Peer Power: Strategies to Promote Peer-to-Peer Learning in Retail Organisations. Peer-to-peer learning is a powerful way to boost engagement, confidence, and knowledge sharing on the shop floor.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Blended Learning Strategy for Retail Training

Blended Learning Strategy for Retail Training. Blend & Thrive: Crafting a Winning Blended Learning Strategy for Retail Success. Amid the ever-evolving retail landscape, a “Blend & Thrive” approach combines the best of micro-learning, mobile modules, and instructor-led workshops to create a seamless learning journey that meets associates where they are—on the sales floor, in the breakroom, or at home.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Align Retail Training with Business Goals

Align Retail Training with Business Goals. Retail Training Excellence: Align Your Learning Strategy to Boost Business Goals. Aligning your retail training strategy with core business objectives ensures that every learning initiative directly impacts key performance indicators such as sales uplift, customer satisfaction, and operational efficiency.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Scenario Learning for Retail Training

Scenario-Based Learning: Real-World Training That Works in Retail. Scenario-based learning puts retail staff in realistic, everyday situations to help them practise decision-making, problem-solving, and customer interaction.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Staff Training

How to Train Retail Employees: Best Practices & Winning Strategies. Training retail employees effectively requires a balanced approach that combines practical tools with continuous development.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

The Psychology of Learning in Retail

The Psychology of Learning in Retail: 6 Tips to Make Training Stick. In the fast-paced world of retail, effective employee training is more than just a checklist — it’s the key to higher performance, better customer experiences, and lower turnover.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Authoring Tools for Designing Interactive eLearning in Retail

Top Authoring Tools for Designing Interactive eLearning in Retail. Creating engaging, effective training in the fast-paced world of retail requires more than just static slides—it calls for interactive, brand-rich learning experiences that capture attention and drive performance.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Learning Experience Design Is the Future of eLearning

Why Learning Experience Design (LXD) Is the Future of Fashion eLearning. In the world of fashion, where aesthetics, emotion, and storytelling are everything, traditional eLearning often falls short.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

How AI Is Transforming E-Learning in Retail

AI-Powered E-Learning for Retail: Boost Engagement, Speed, and Results. In today’s fast-paced retail environment, traditional training methods are no longer sufficient.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Role of Emotion in Fashion Retail Training

Feel to Remember: The Role of Emotion in Fashion Retail Training. In fashion retail, emotion is everything—from the way a customer feels in a garment to how a sales advisor connects with a brand’s story.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Training: Innovative Technologies

Top Innovative Technologies Shaping Retail Fashion and Apparel Training in 2025. Retail training in 2025 is being redefined by a wave of innovative technologies that make learning smarter, faster, and more immersive.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Personal Care Training: Complete Guide

Personal Care Training: Complete Guide for Success in 2025. As the personal care industry continues to evolve in 2025—with growing emphasis on wellness, sustainability, and personalized service—brands must invest in training that empowers teams to deliver exceptional, trust-building experiences.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

knowledge retention strategy for Automotive

Keep It in Gear: Smart Strategies to Boost Knowledge Retention in Automotive Training. In the fast-moving world of automotive sales and service, retaining critical knowledge is essential to delivering top-tier performance on the floor and in the workshop.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Training Tips for Frontline Success

Online Retail Training Tips to Power Up Frontline Performance. Frontline staff are the heart of the retail experience. They’re the first point of contact with customers, the voice of your brand, and the key to driving both sales and loyalty.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Storytelling to Motivate Fashion Employees

From Story to Skill: Using Storytelling to Motivate Fashion Employees. Fashion is more than trends and textiles—it’s a story waiting to be told. Every brand has a unique heritage, every collection carries an inspiration, and every design is a reflection of culture and creativity.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Customer-Centric Training Program for Retail

Creating a Customer-Centric Training Program for Retail Teams. In the retail sector, being “customer-centric” goes far beyond offering good service. It means truly understanding customer needs, anticipating expectations, and delivering consistently personalised, engaging experiences—across every touchpoint.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

9 Top Training Tips for Retail Staff

9 Top Training Tips for Retail Staff. Retail Staff Sales Training: Tips to Turn Product Knowledge into Performance. In retail landscape, knowing the product isn’t enough—it’s how that knowledge is used on the shop floor that makes the difference.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Best Authoring Tool for Creative Teams

The Best Authoring Tool for Creative Teams Who Want Total Brand Control. Creative teams today need more than just an eLearning tool—they need a platform that gives them the power to build fully branded, visually stunning learning experiences that reflect the essence of their brand.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

6 Tips to Get Retail Teams into Training Mode

6 Tips to Motivate Fashion Retail Employees to Make Time for Training. Retail life is busy. Between customer requests, stock updates, and team coordination, finding time for training often falls to the bottom of the list.

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FASHION, WATCHES, LUXURY, PERSONAL CARE, SPORTSWEAR

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