Retail Learning Insights

Fashion, Retail, Wholesale, Luxury, Watches, Sportswear, Tech, Cosmetics…

Pascal Willoughby-Petit Pascal Willoughby-Petit

Building a Retail Training Culture That Lasts

Building a Retail Training Culture That Lasts. Turning Training into Culture: The Art of Engaging Retail Teams. In retail, training should never be a one-off activity — it must become part of the culture.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Real-Time Learning for Real-Time Retail

Real-Time Learning for Real-Time Retail. Learning in Motion: Keeping Pace with Retail. In retail, time is the rarest luxury. Associates balance demanding client interactions, product knowledge updates, and operational tasks — often with little space left for long training sessions.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Benefits of Feedback in Retail Training

Benefits of Feedback in Retail Training. Unlocking Growth: The Transformative Benefits of Feedback in Retail Training. Feedback is more than a performance checkpoint, it is the engine of growth in retail training.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

The Role of Storytelling in Cosmetics Training

The Role of Storytelling in Cosmetics Training: From Ingredients to Emotions. In the world of beauty, products don’t just sell through ingredients and formulas—they sell through emotions, stories, and experiences. Cosmetics training must therefore go beyond technical expertise, helping beauty advisors connect product knowledge to the emotional journey of clients.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

How to improve product knowledge in retail with an LMS

How to improve product knowledge in retail with an LMS. From Learning to Selling: Using an LMS to Elevate Product Knowledge. An LMS designed for retail turns product training into a direct driver of sales by combining innovative multimedia features — from videos and hotspots to interactive scenarios — that bring products to life.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Best Retail Training Application: Boost Sales & Skills

Best Retail Training Application: Boost Sales & Skills. Retail Training Application with Mobile Learning for Store Teams: Engage, Learn & Perform Anywhere. In the fast-moving world of retail, store associates rarely have the luxury of sitting at a desk for long training sessions.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail-First LMS: A True Game-Changer

Retail-First LMS: A True Game-Changer. Why a 'Retail-First' LMS is a Game-Changer for Modern Brands. When it comes to training, not all Learning Management Systems are created equal.

Many generic platforms were designed for corporate compliance or higher education, but retail is a completely different world—fast-paced, visually driven, and built on customer-facing excellence.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

8 Innovative Gamified Training Ideas for Cosmetics

8 Innovative Gamified Training Ideas for Cosmetics. Gamified Training for Cosmetics: Turning Product Knowledge into Client Confidence. Beauty is complex—formulas, textures, application techniques, and ingredient knowledge can easily overwhelm new hires or even seasoned advisors.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail-First Learning: The Future of Training in Fashion & Luxury

Retail-First Learning: The Future of Training in Fashion & Luxury. Training Reimagined with Retail-First LMS: Retail at the Heart of Fashion & Luxury Learning. In fashion and luxury, true excellence begins on the boutique floor — where every interaction shapes the client’s perception of the brand.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

How Luxury Brands Scale Learning Across Boutiques

How Luxury Brands Scale Learning Across Boutiques. Scaling Learning in Fashion and Luxury: Strategies for Boutiques Worldwide. To scale learning across global boutiques, fashion and luxury brands must combine technology with cultural sensitivity.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

6 Best LMS for Retail Training

6 Best LMS for Retail Training. Notable LMS Platforms for Retail, Fashion & Luxury. Looking for a Learning Management System (LMS) tailored to retail and fashion training requires a platform that combines strong visual branding, mobile accessibility, rich multimedia content, flexibility, and the ability to support high-turnover frontline teams.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Top 7 Retail Training Trends in 2026

Top 7 Retail Training Trends in 2026. Shaping the Future of Learning: The Top 5 Retail Training Trends Defining 2026 and Beyond. Retail training in 2026 is evolving into an ecosystem that mirrors the way people live, connect, and consume information.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

8 Key Features of an LMS for Retail

8 Key Features of an LMS for Retail. What Makes Retail & Fashion Training Unique. Choosing the best Learning Management System (LMS) for a retail business is a crucial decision that can significantly impact employee training, customer service, and overall business performance.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Why Retail Training Needs a Different LMS

Why Retail Training Needs a Different LMS. Transforming Retail Training: Why a Retail-First LMS Is Essential for Brand Consistency and Sales Success. In retail, training is more than just skill-building — it’s an extension of the brand itself.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

6 Ideas to Spark Learning Culture in Retail

6 Ideas to Spark Learning Culture in Retail. 6 Powerful Ideas to Foster a Learning Culture and Boost Engagement in Retail Training. Creating a strong learning culture in retail goes beyond delivering training modules — it’s about inspiring continuous growth and genuine engagement on the sales floor.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

6 Ideas & Why Community Matters in Retail Training

6 Ideas & Why Community Matters in Retail Training. The importance of Community in Retail Training: Building Community to Transform Retail Training. In the sector of retail training, building a strong community among staff isn’t just a nice-to-have—it’s essential.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

6 Creative Ideas for Sports Goods Online Training

6 Creative Ideas for Sports Goods Online Training. 6 Creative Training Ideas to Energise Sports Goods Teams. The sports goods sector moves fast — with constant product innovations, seasonal launches, and highly demanding customers.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

6 Proven Tips to Train Beauty Advisors for Success

6 Tips to Train Beauty Advisors Effectively. How to Train Beauty Advisors. How to Train Cosmetics Advisors at the Speed of Product Launches. Cosmetics brands live by the rhythm of constant innovation, with new skincare and makeup lines launching almost every season.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

6 Ideas for Gamified Training in Cosmetics Knowledge

6 Ideas for Gamified Training in Cosmetics Knowledge. How Gamified Online Training Elevates Cosmetics Product Knowledge. In the cosmetics industry, sales teams must master detailed, ever-evolving product knowledge to inspire confidence and build trust with clients.

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